Endress+Hauser is dedicated to quality and continuous quality improvement. It is the objective of Endress+Hauser to produce product and to provide services of the highest customer value in the most cost-effective manner.

Customer satisfaction is an integral component of our organization's vision and supporting business strategies. Each employee in our organization shares the responsibility for providing the highest level of quality, reliability, and customer service.

Quality includes all aspects of our work. We strive to gain and keep satisfied customers by providing trouble-free and reliable products with competent customer service and support in a timely manner.

In the procurement of goods and services, we look for partnerships with suppliers that apply the same principles of quality assurance and continuous quality improvement.

The quality assurance system supporting this policy statement is based on the ISO9000 series of quality standards.