In addition to scheduled periodic checks, we guarantee field support for all contracted instruments. We cover any failure that occurs, including costs for our travel and time on-site.
Also, we will start-up any new instruments added to the agreement at a discounted rate. However, spare parts are not included in the support agreement.
Benefits | |  | Assured backup and instrument operation between maintenance visits |  | Any extra visits for start-up of newly contracted equipment are offered at significant savings |
|