Maintenance contracts
Choose the right support for all your measuring points

With Endress+Hauser maintenance contracts you decide the level of support you require. We can provide regular checks on your equipment and warranty extensions - providing you with complete peace of mind and cost control.

From standard support to partnership agreements, we offer you four distinct levels of service as well as the possibility of including Remote Maintenance as an option.

 
Preventative Agreement

We test and certify the operating integrity of the equipment to ensure optimum performance and full compliance to specific regulatory requirements.

Our skilled service engineers perform periodic checks (including any necessary adjustments), and issue a report confirming the instrument's performance.  Additionally, we provide specific recommendations for maintenance of the equipment under contract.

Benefits

Optimal instrument performance allows you to obtain the best from your process
Documented reports ensure your compliance with audited ISO quality procedures
 
Support Agreement

In addition to scheduled periodic checks, we guarantee field support for all contracted instruments.  We cover any failure that occurs, including costs for our travel and time on-site.

Also, we will start-up any new instruments added to the agreement at a discounted rate.  However, spare parts are not included in the support agreement.

Benefits

Assured backup and instrument operation between maintenance visits
Any extra visits for start-up of newly contracted equipment are offered at significant savings
 
Extended Warranty Agreement

This ensures your equipment is fully covered for all failures, with no additional charges.  We even cover the cost of spare parts required in case of equipment failure (with the exceptions of electromechanical sensors).

Benefits

Complete control of your maintenance budget
 
Tailor-Made Agreement

Peace of mind, reliability, and security of your installed base-we can help you achieve all these with a tailor-made service agreement.

We work closely with you to develop a scheduled package of services.  This ensures all your maintenance requirements are met, and provides a customized service solution.

Benefits

Endress+Hauser support services perfectly complement your internal resources
You pay only for the services you require
 
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