Product Selection

STEP 1: Select the product group

It is important to select the correct product  group, since that will determine the appropriate shipping documents, address and RA number associated with that type of instrument.

Note:  this to be used only by Endress+Hauser customers in the USA, link to www.endress.com  to find the office in your country.

 

Notice:

If you are a customer in the Gulf Coast Region (Texas, Louisiana or Oklahoma) and needing calibration services, or repair, then you may be able to receive faster turn-around by sending you instrument to our Gulf Coast Calibration and Service Center in Houston, To find out if this options is right for you, please phone our repair/calibration coordination team at 800-642-8737 - option 1 before proceeding.

 

 

Click on the correct product line icon to proceed to the next step.

Important: If you have more than one instrument from different product lines, you will need to initiate separate RA requests. Multipile instruments of the same product line can be submitted on the same RA.

 

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Level
Level

Level Products:

Examples: Micropilot radar gauge, Levelflex, Minicap, Prosonic level

Pressure
Pressure

Pressure Products:

Examples: Cerabar pressure transmitter, Deltabar

Recorders, Components
Recorders, Components
Recorder/Component Products::

Examples: Chromalog chart recorder, Memograph visual data manager, DIN rail transmitter

Temperature
Temperature

Temperature Products:

Examples: iTemp temperature transmitter, probes, sensors

Flow
Flow

Flow Products:

(Including units for recalibration only - no repair)

Examples: Promass Coriolis massmeter, Promag electromagnetic meter, Prowirl Vortex meter, Prosonic Flow

System
System

System Products:

Examples: Fieldgate system, VMI units

Liquid Analysis
Liquid Analysis

Liquid Analysis Products:

Examples: Mypro pH transmitter, Liquisys transmitter, Conductivity sensor, Wedgewood Analyzers, and STIP Analyzers

Miscellaneous
Miscellaneous

Miscellaneous:

Examples: Non-repair returns such as Evaluation unit returns to the Sales Center