Quality assurance at Endress+Hauser
Dedicated to delivering the highest value to you
Download our sales, service, calibration and manufacturing quality documents here.
Manufacturing ISO documents
Sales, service & calibration ISO documents
Quality Policy Statement
Dedication to quality and continuous quality improvement is a priority at Endress+Hauser. It is the objective of Endress+Hauser to produce products and provide services and solutions for the highest customer value in the most cost-effective manner.
Customer satisfaction in all aspects of our work
Customer satisfaction is our highest priority. Each employee in our organization shares the responsibility for providing the highest level of quality, reliability, and customer service.
Quality includes all aspects of our work. We strive to gain and keep satisfied customers by providing trouble-free and reliable products and solutions with competent customer service and support in a timely manner.
In the procurement of goods and services, we look for partnerships with suppliers that apply the same principles of quality assurance and continuous quality improvement.
The quality assurance system supporting this policy statement is based on ISO 9001 and ISO/IEC 17025.