Quality assurance at Endress+Hauser

Dedicated to delivering the highest value to you

Download our sales, service, calibration and manufacturing quality documents here.

Manufacturing ISO documents

Sales, service & calibration ISO documents

Quality Policy Statement

Dedication to quality and continuous quality improvement is a priority at Endress+Hauser. It is the objective of Endress+Hauser to produce products and provide services and solutions for the highest customer value in the most cost-effective manner.

Customer satisfaction in all aspects of our work

Customer satisfaction is our highest priority. Each employee in our organization shares the responsibility for providing the highest level of quality, reliability, and customer service.
Quality includes all aspects of our work. We strive to gain and keep satisfied customers by providing trouble-free and reliable products and solutions with competent customer service and support in a timely manner.


In the procurement of goods and services, we look for partnerships with suppliers that apply the same principles of quality assurance and continuous quality improvement.

The quality assurance system supporting this policy statement is based on ISO 9001 and ISO/IEC 17025.

Success stories


Endress+Hauser Inc.
2350 Endress Place Greenwood , IN 46143 United States
Tel.: 888-ENDRESS
Fax: 317-535-8498
info@us.endress.com www.us.endress.com


  • City of Reading wastewater treatment plant is owned and operated by the City of Reading, PA.It receives wastewater from the city and 11 surrounding communities. There are four remote pumping stations which pump wastewater to the plant. Plant is designed to process 28.5 million gallons per day (MGD). Overall plant instrumentation consists of 90–95 percent Endress+Hauser equipment, consisting of level, pressure, flow and recorders.

  • Emmi is the largest Swiss dairy producer and one of the most innovative premium dairy facilities in Europe. The 5000 employees at the Dagmersellen plant produce powdered milk, mozzarella, cottage cheese and ricotta for the retail, food services and food sectors.

  • ArcelorMittal Zenica in Bosnia and Herzegovina produces hot rolled products (rebars, wire rods, mesh, lattice girders, classic construction armatures) mainly for the Balkan, EU and North African markets.

  • Centauri Technologies LP - founded in 1996 - is a privately held chemical producer for third parties (tolling business). With batch reactor capabilities to 8,500 gallons, Centauri features flexible, multipurpose continuous production and conventional catalytic batch slurry autoclaves.

  • Risknowlogy was founded in 2002 and is an employee owned business. The company offers products, services, engineering, consulting, certification and training in the field of risk, reliability and safety. The offices are located in Switzerland (HQ), Argentina, Colombia, Germany, France, India, the Netherlands, the United Arab Emirates, and the United Kingdom.

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