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Endress+Hauser inaugurates new Customer Center

Endress+Hauser adds value for its North American customers through investments in US infrastructure

Endress+Hauser inaugurates a new 80,000 square feet state-of-the-art Customer Center in Greenwood, Indiana. This 16 million dollar investment in infrastructure helps to optimize customer support and further underscores Endress+Hauser’s commitment to the US market and its loyal customers in the Americas.

Over the past few years, Endress+Hauser has continued to grow its market share in the United States and around the world. This growth is due to the high degree of trust customers have in Endress+Hauser to make their processes reliable, safe, efficient and environmentally friendly. Endress+Hauser answers to this development with sustained investments into US infrastructure which allows the continual strengthening of its market presence.

“We want to be close to our customers providing the best possible support,” underlines Matthias Altendorf, CEO of the Endress+Hauser Group, adding: “Our investments reflect both our commitment to customers in the process industry and our promise to sustainably generate outstanding value for them.”

Added value for customers

Endress+Hauser’s dedication to its customers extends far beyond manufacturing and R&D. Demands on customers for higher productivity in the process control industry isn’t changing. Today, customers are faced with an experienced workforce of operators and technicians retiring in coming years which means they will need to train their next generation of employees. The customer training program recognizes this trend and has built multiple PTUs (Process Training Units) to address this problem.

To help customers keep up with today’s challenges, Endress+Hauser’s new, state-of-the-art Customer Center is suited to greet visitors with a top-notch certified training facility with multiple classrooms and its largest yet PTU controlled by Rockwell Automation’s PlantPAx system for real-world process simulation with over 120 measuring points.

Read the full media release

  • Endress+Hauser inaugurates a new 80,000 square feet Customer Center in Greenwood, Indiana. ©Endress+Hauser

    Endress+Hauser inaugurates a new 80,000 square feet state-of-the-art Customer Center in Greenwood, Indiana.

  • Endress+Hauser inaugurates a new 80,000 square feet Customer Center in Greenwood, Indiana. ©Endress+Hauser

    Customers can send operators, maintenance personnel, engineers and other process people to Endress+Hauser’s new Customer Center to get hands-on, real-world application expertise.

  • Process Training Unit ©Endress+Hauser

    Our PTU® (Process Training Unit) delivers a hands-on training experience in a real process environment.

  • Calibration Center ©Endress+Hauser

    The Customer Center features a state-of-the-art flow calibration facility

  • Sales Center Cafe ©Endress+Hauser

    "Cafe Blue" provides meals to employees and visitors

  • ©Endress+Hauser

    Customer Center lobby

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Endress+Hauser Inc.
2350 Endress Place Greenwood , IN 46143 United States
Tel.: 888-363-7377
Fax: 317-535-8498
Send email www.us.endress.com
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