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Advancing a connected workforce strategy

Maintaining, managing and migrating a legacy installed base just got easier

A maintenance team at a large chemical plant aimed to enhance efficiency and productivity amidst a diverse and aging installed base. By adopting digital tools and platforms, it transformed its operations, achieving significant ROI through time savings. The plant maintenance team has also been able to implement proactive and preventive maintenance strategies with the improved accuracy and transparency of information.

Advancing a connected workforce strategy ©Endress+Hauser

The results

  • Harmonized user interface for all devices regardless of manufacturer

  • Online or offline work; safe device for hazardous areas

  • Easily maintain and organize analytics database

  • Full workflow support, not just a field configurator

  • Enable more efficient and productive installed base lifecycle activities

The challenge

The plant’s installed base, built and expanded over 30 years, included various assets and lacked complete and current documentation. The on-site team was focused on keeping up with reactive maintenance and the most critical areas of the plant but had difficulty implementing proactive and preventive measures, leading to inefficiencies.

The solution

While on site for routine calibrations, an Endress+Hauser service technician demonstrated the capabilities of the Field Xpert SMT70B tablet to easily connect and troubleshoot devices.