Smelter reduces downtime with practical services
Gaining reliability through consultative collaboration
A smelting company was challenged with keeping operations running smoothly due to a lack of tenured technical staff. With only a fraction of the necessary personnel available, the company faced mounting downtime, delayed projects and inconsistent maintenance. The company required more than just equipment; it needed a consultant who could understand its constraints and help them move forward in a practical, manageable way.
The results
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Reduced downtime
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Improved maintenance efficiency
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Practical, real-world services
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On-demand technical expertise
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Flexible support model; confidence through collaboration
The challenge
The smelter’s situation was one that many industrial operations can relate to: limited staff, legacy infrastructure and a backlog of maintenance and troubleshooting tasks. With only 20% of the required technical workforce available, the company fell behind on commissioning, preventative maintenance and basic troubleshooting.
The solution
Endress+Hauser approached the smelter’s challenges with a consultative, strategic mindset, developing a phased plan that not only addressed immediate operational needs but also laid a clear path toward long-term improvement.